PAYMENT AND RETURN POLICY

1. Trading Methods

Our products are sent through the courier company Acs, with shipping costs of  3,00€/ shipment and the following charges apply depending on the method of payment:

• COD  2,50€
  Payment to the Courier upon delivery of the order, without credit card.
• Credit Card – 0.00 € *
  You can repay your order with your credit or debit card through the secure tour of Eurobank

In case the customer has a different bank from the one we work with then the bank supply costs will have to be charged.
In case of delay of the order due to lack of stock, the customer will be informed immediately through e–mail for the expected availability of the product

2.Product Returns

You have the right to return the product you received within 14 calendar days and request its replacement with another size or other product at the expense of the cost of returning the product (3,00€ ).

You have the right to withdraw your purchase and return the product you received within 14 calendar days.

For each first change the customer will not be charged with the shipping costs of the new product.

For each subsequent change in the same order, there is an automatic shipping charge (6,00€ / shipment).

No return will be accepted without consultation with the company.

For this procedure you can contact us by phone at 210 5739398 during business hours or by email at the email address: info@perlashop.gr

* The products you have selected for Change / Order, you receive them at the listed purchase price that Eshop has at the time of completion of the Change / Order.

*A necessary condition for the return to be accepted is the product as well as its packaging to be in perfect condition, without having used it and without removing the special markings (tabs / barcodes).
In any other case the customer loses the right to change or return the product and the company bears no responsibility.

* Order cancellation is acceptable as long as the order has not been packaged & given to the courier.